Call Center Reservations

Our Total Solution incorporates a robust Call Center Reservation System that includes a transparent connection to your centralized inventory.

With our 5-4-3 Total Solution, your Call Center can look up all reservations in one place, regardless of where they were made (GDS, Hotel’s Website or IDS). Reservations made with other providers through your system (i.e., car rentals, activities) are also located in this centralized location.

Advantages

  1. Greatly reduced costs for reservations made through the CRS.
  2. No GDS cost because this is a direct distribution channel to the client.
  3. Centralized control of data in all distribution channels.
  4. The web interface, based on Smart Client technology, is available 24/7 and can be accessed with a standard Internet connection.
  5. Single image inventory for GDS, IDS, PMS, Hotel’s Website and Call Center. Every last room can be sold at the best price using the Automated Rate Management System eliminating human error.
  6. Personalize special rates and inventory for the GDS, IDS and the Hotel Website.
  7. Increase revenues through sales commissions of car rentals, spa services, tours, etc.
  8. The system can support multiple Call Centers.
  9. Transparent connectivity with your PMS.

 






UniVisit 5-4-3 Total Solution is a product of UniVisit, Inc.
USA Office: 7600 N. Ingram Avenue, Suite 105, Fresno, California 93711 USA 559-272-3382